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EPISODE 3 REPLAY | Launching Strong in Uncertainty

John Lee & Dave Robertson

Steven and Ron sit down with entrepreneurs John Lee and Dave Robertson, where they talk about building a best-in-class business through uncertainty and turning fundamentals into momentum.
How Two Publishers Built an Empire During a Global Shutdown
What happens when you launch a business exactly six weeks before the entire world stops? For Minnesota entrepreneurs John Lee and Dave Robertson, the 2020 lockdown wasn't a stop sign—it was a starting gun. In this episode of Share the Lifestyle, Steven uncovers the "Midwestern grit" behind their meteoric rise. From taking over a bottom-ranked publication during the height of Covid to becoming the "Small Business of the Year," John and Dave share the exact activity metrics and team-selling strategies that turned a "worst-case scenario" into a best-in-class legacy.

"I can't tell you when they're going to buy, but when they buy they're going to think of you. So just stick with us... allow us to be expert level on that stuff." John Lee

Show Notes:
In this episode, we explore the intersection of crisis management, collaborative sales, and brand restoration. John Lee details his experience taking over the Eden Prairie Lifestyle publication at a time when it had "zero brand equity" and was ranked at the very bottom of the franchise network. By doubling down on face-to-face (and virtual) activity and selling a clear vision of the future, John and his team doubled the business size in just 18 months.We also dive into the power of cross-selling and regional teamwork. Dave shares how the Minnesota publishers moved past competition to build a "market-level" team that prioritizes the client’s outcome above all else. This "high tide raises all ships" philosophy has led to a market with seven thriving magazines and record-breaking renewal rates.

Key Topics:
-The Takeover Strategy: How to re-establish a brand and "fire" the wrong clients to build a sustainable foundation.
-The 20-Meeting Rule: Why controlling your activity is the only way to beat a bad economy.
-Minnesota "Nice" vs. New York Grit: Why direct communication and setting expectations early are the keys to an 84% renewal rate.
-Cross-Selling Mastery: The logistics of selling into a fellow publisher's market and why "what the client needs wins".
-36-Month Contracts: Why presenting long-term deals as the default is better for both the client and the publisher.

Chapters:
[00:01:21] Launching during lockdown: The "great timing" of the 2020 training class.
[00:03:24] Cleaning house: Re-establishing brand equity after a difficult takeover.
[00:05:14] Selling the Vision: How to get "street cred" by signing foundational partners early.
[00:07:47] The "Control the Controllables" Mindset: Committing to 20 meetings a week.
[00:15:59] Team Play: How Minnesota publishers pay commission to one another to grow the brand.
[00:26:24] Quick Fire: Dave’s secret past as an event producer for the Super Bowl and Saudi Princes.
[00:31:06] The "Tortoise" Approach: Steady, profitable growth through 36-month contracts.
[00:41:06] The Secret to 84% Renewals: The systematic quarterly review process.
[00:49:19] Launch vs. Destination: Why you must keep your foot on the gas after the initial issue.

Resources & LinksEden Prairie City LifestyleLake Minnetonka City LifestyleExplore City Lifestyle franchise opportunities

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